Albion

The Division of Information Technology staff is divided among four departments reporting to the Associate Vice President and Chief Information Officer of Information Technology.

User Services - (Help Desk) - 517-629-0479 - Contact User Services

The User Services Department provides technical support for all campus users, alumni, and guests:

• New user information
• Password and log in help
• General hardware and software support for college-owned computers
• Basic troubleshooting support for student computers
• Albion 1Card support
• Staff and faculty telephone support
• Online self-help documentation

Instructional Technology - 517-629-0962 - Contact Instructional Technology

The Instructional Technology department provides support for faculty, staff and students in their use of technology to enhance teaching, learning and research. We work with students and faculty in the effective use of technology for classroom activities in group and one-on-one settings. Just contact us!

Instructional Technology supports faculty and staff with technology consulting and purchase assistance, instructional design and development support, and technology training for individuals and groups.

The department also manages course webs, campus blogs, media production facilities and equipment, classroom and confernence room presentation systems, and loaner equipment.

Information Services - 629-0960 - Contact Information Services

The Information Services department manages the College's administrative software, SCT Banner, which includes student academic information, financial aid, finance, human resources, and institutional advancement.

Systems and Networking - 629-0963 - Contact Systems and Networking

Albion's fiber optic network is powered by a dual gigabit Ethernet backbone that extends to every residence hall room, faculty office, and classroom.  The College has high-speed Internet access.  Windows-based computers are the campus standard, although Linux workstations and Macs are used for specific applications.  All student, faculty and staff members are automatically provided network accounts that allow them access to email, file and web page storage and other technology resources.